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<h5>The device doesn’t turn on after pressing the switch.</h5>
<p>Check that the power jack is inserted correctly and the power supply is connected correctly to the socket.</p>
<h5>The device doesn’t turn on after connecting it to the socket.</h5>
<p>Check that the power jack is inserted correctly and press the switch.</p>
<h5>The device doesn’t suction the air of the vacuum bag to which it is connected.</h5>
<p>Ensure that the adapter provided is press-fitted into the upper part of the device and that this is screwed correctly to the valve of the vacuum bag.</p>
<h5>Not enough air is coming out from the vacuum bag.</h5>
<p>Open the bag and close it again carefully slightly pressing the double zip along the entire length of the bag. Always check it’s closed properly with your fingers.</p>
<h5>The device is still not turning on and/or not suctioning air.</h5>
<p><a>Contact the company</a> to return the defective product and have it replaced.</p>
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